I had the extreme pleasure of meeting and working with Jill when she helped my mother relocate from her home in Victoria to a Retirement Residence in White Rock, BC. My mother and I interviewed several people, and we chose Jill for many reasons. She is friendly, energetic, patient, professional, efficient, flexible, and had the best knowledge of the industry of everyone we interviewed. We made the right choice, indeed.
Jill made the transition for my mother as easy as possible, and with minimal fuss and absolutely no stress. Not only did she make my mother feel very comfortable about the move, she also encouraged her to look forward to the positive changes that were waiting for her on the other end of the move.
Her patience and flexibility were some of her most commendable attributes, considering the potential stress surrounding moving an 85 year old widow into a completely new environment.
I can’t say enough wonderful things about Jill and the service she provides. I would recommend her to anyone and everyone that may ever need this kind of service.
Let me say that your service was above and beyond anything I could have ever envisioned. It was a difficult move decision for me. Your entire team and, of course, you (I know how hard you worked on the cleaning of my house) were amazing. After the realtor for the buyers accompanied the new owner to the house on Tuesday morning, she got in touch with my realtor to let her know how wonderful the house looked. I simply could not have done this without you. I will always be willing to give a heartfelt recommendation of your company to anyone contemplating a relocation.
Jill has wonderful empathy with her clients and my mother was immediately at ease with Jill and her approach to the process. She was extraordinarily patient and reassuring. Having her involved made the process of moving much less emotionally trying for my mother and, as importantly, for the immediate family. I was physically distant from the move for much of the time and I had complete faith that Jill would carry the process through.
From a business perspective Jill was efficient, thorough, trustworthy. She adhered to the budget upon which we had agreed and there were no ‘surprises’ in fees or charges.
Moving ones parents to alternative housing is an emotionally draining process yet Jill shepherded all of us with tact and compassion. An exceptional individual who I have recommended to family and friends. I don’t know how she does it but I am enormously grateful that she does.
Thank you for your attention to detail, professionalism and the “personal touch” you brought to the job.
Your service took a lot of pressure off us and we wouldn’t hesitate to recommend you to potential clients.
Thank you so much for such a stress free and efficient service in helping to relocate me and my possessions from my house to an apartment. Everything went as planned, right down to the furniture placement and the cupboards and drawers filled as they were before the move. I was also very pleased, as was my real Estate Agent, when we made a final inspection and turned in the keys to the house, to note how clean and presentable the house was for the new owners, who later wrote to me and expressed their thanks and appreciation for the “Immaculate Condition” in which you left the premises ready for their occupation.
We are a move management, downsizing and estate services company serving Greater Victoria and Southern Vancouver Island.